Communications

The Communications Center at Boxford Police Headquarters is staffed with full-time and part-time state certified civilian dispatchers.  The communications section is located inside police headquarters and operates independently of the department.   

In addition to handling 911 emergency calls, dispatchers also provide officers with critical information from the Registry of Motor Vehicles, The Massachusetts State Police, The Criminal History Systems Board, The National Crime Information Center, The FBI, and any other police department in the USA via the LEAPS Terminal computer (Law Enforcement Automated Processing System). This system can be queried to check for outstanding warrants, stolen vehicles, and missing persons. Dispatchers also have the ability to communicate with other police departments over the radio via the BAPERN System (Boston Area Police Emergency Radio Network), in the event of an intercity emergency or mutual aid situation.

The 911 emergency telephone number provides direct access to police, fire, and emergency medical services.  Call 911 to report situations that require an immediate response, such as a crime, a fire, or a medical emergency.  Do not call 911 for road/travel and sever weather information, power failures, car breakdowns, pets up a tree, or legal advise.  All non-emergency calls may be directed to 978-887-8135.

Please do not call 911 for non-emergencies.

When you call 911, it is important to stay on the telephone.  Do no hang up until the 911 operator advises you to do so.